Mushroom Help Desk

FAQ's

ORDERING

How do I begin placing orders?

How do I request a Quote?

How will I know my order has been processed?

Do I need to provide you with advance notice when placing an order for drop off catering?

How can I change my order?

How can I cancel my order and how much notice do I need to give?

When do I receive an Invoice for my catering?

What is the minimum number of people you cater for?

Can I reorder the same catering I had before for another function?

Do you cater for particular dietary requirements?

What fillings do you use for your sandwiches?

DELIVERY

How do you ensure the warm food I order is delivered warm?

I will need disposable plates, cutlery & napkins?

How will my catering arrive?

My meeting has changed, how do I change the delivery time or day of delivery?

Do you deliver on weekends?

PAYMENT

How do I pay for my order?

I need a copy of an old Tax Invoice?

When do I need to pay for my event?

EVENT CATERING

Do you do BBQ catering & events?

I would like to order some items for an event that are not on your menu?

Do you do events on a boat?

I have an event coming up but I don't want a chef onsite, can you deliver finger food ready to serve?

Do you cater for children's parties?

I want to cater for my event, do you have equipment hire?

Can you provide chefs & waitstaff to come out for my event?

What time will your chef & waitstaff arrive for my event?